Privacy Policy

At Kerxton Insurance Agency, Inc. (Agency), we respect your privacy. You have chosen to do business with us, and in return, we are obliged to keep your information secure and confidential. The Agency does not share customers’ non-public health and financial information with our corporate family and we do not share your information with any third party list providers or sell your information to outsiders. At any time, you may contact us if you have any questions about the sharing of information.

Information Security

We value your trust. Maintaining security over your personal and financial information is one of our most critical relationship responsibilities. Our employees will only access information about you when needed to maintain your accounts, to consider a request from you, or to exercise our rights under any agreement with you. Employees are trained and follow standards and procedures designed to prevent misuse of your information.

Accuracy of Information

We strive to maintain current information on all of our valued customers. If you find that our records are incomplete or inaccurate, please let us know so that we can make corrections where necessary.

Information We Collect

We collect information we receive on applications or other forms (name, address, phone number, or social security number), information about transactions with us, our affiliates or others (account activity, payment history, account balance) and information from a consumer-reporting agency (such as your credit worthiness or credit history). We also collect and use various types of information, such as: information available from public records, lifestyle and other demographic or survey information, and information supplied by you. We use this information to service your accounts and to better understand the financial and insurance services you’re interested in and the best way to offer them to you.

Sharing Information

We exercise care in controlling who receives information and what type of information is shared. The Agency will share information only for legitimate business purposes, such as completing insurance transactions you request. Along with our goal of providing a full complement of insurance services, the Agency may also find the occasion to share information with companies that provide services for us. Such companies might, for example, assist us in offering you certain products and services. These companies act on our behalf and are obliged to keep the information that we provide to them confidential. The Agency may also exchange or provide information with credit bureaus and similar organizations when legally required or permitted in connection with a transfer or sale, or in connection with a fraud investigation. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you before we comply with the request (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with outside parties, including government agencies.

For Your Information
To reduce the amount of advertising you receive from other companies, you can write to the following agencies:

For mail advertising:
Mail Preference Service
c/o Direct Marketing Assoc.
P.O. Box 9008

Farmingdale, NY 11735-9008

For telephone advertising:
Telephone Preference Service c/o Direct Marketing Association
P.O. Box 9014

Farmingdale, NY 11735-9014

Please be sure to include complete information about each name, address and telephone number you would like excluded from these lists. If you have moved within the last year, please also include your old address and phone number. The same is true for name changes and the addresses and phone numbers associated with each name.

Email
We exercise care in controlling who receives information and what type of information is shared. The Agency will share information only for legitimate business purposes, such as completing insurance transactions you request. In-line with our goal of providing a full complement of insurance services, the Agency may also find the occasion to share information with companies that provide services for us. Such companies might, for example, assist us in offering you certain products and services. These companies act on our behalf and are obliged to keep the information that we provide to them confidential. The Agency may also exchange or provide information with credit bureaus and similar organizations when legally required or permitted in connection with an acquisition or sale, or in connection with a fraud investigation. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you before we comply with the request (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with outside parties, including government agencies.

Internet Website Information
Whether you are a current customer or just visiting our website, we safeguard the information you provide to us at www.kerxton.com. When you access your online account, the information is sent in a “secure session” established with Secure Socket Layer (SSL). If you submit an application online, you should end your browser session before leaving your computer.

Contacting Us
You may also contact us directly if you have any questions about the sharing of information. Our general number is 703-352-0030 or 888-KERXTON. If you believe that we have not complied with your preference, please contact us at the telephone number on your account statement, and we will be happy to investigate. To contact us in writing, please write to:

Kerxton Insurance Agency, Inc.
7679 Limestone Drive, Suite 155
Gainesville, VA 20155
Attn: Privacy Officer

Licensing

Kerxton Insurance Agency is licensed in all states.